Legal & Policies

Security & Responsible Disclosure

Last Updated: November 2025

Rentiful takes security seriously. We work continuously to protect your personal information, payments, listings, and account integrity.

If you discover a vulnerability or security issue, we encourage you to report it responsibly so we can investigate and resolve it quickly.

1. Reporting a Security Issue

Please report potential security vulnerabilities to our security team at security@rentiful.ng with as much detail as possible.

  • Steps to reproduce the issue
  • Impact of the vulnerability
  • Any proof-of-concept (if available)

2. What We Commit To

  • Acknowledge your report within 72 hours
  • Investigate and validate the issue
  • Update you on our progress

3. Prohibited Actions

When testing, do not:

  • Access or modify other users' data
  • Perform DDoS or load testing
  • Use automated scanners
  • Engage in social engineering

Thank you for helping us maintain a secure marketplace for renters and property managers.